Terms and Conditions

The use of this website is subject to the following terms
and conditions.

Orders and cancellations

Pricing and payment


Delivery areas Christchurch.

, Bexley,
Bottle Lake,
, Cracroft,
Dallington, Ferrymead, Halswell, Harewood, Heathcote Valley, Hillmorton, Hillsborough,  Hoon Hay, Hornby, Hunstsbury, Ilam,
Islington, Kennedys Bush, Linwood, Mairehau, Merivale, Middleton, Moncks Bay,
Mount Pleasant,  New Brighton, Northcote,
Northwood, Opawa, Papanui, Parklands, Philipston, Redcliffs, Redwood,
Riccarton, Richmond, Richmond Hill, Russley, Saint Albans, Saint Martins,
Shirley, Sockburn, Somerfield, South New Brighton, Southshore, Styx, Sumner,
Sydenham, Templeton, Upper Riccarton, Waimairi Beach, Wainoni, Waltham,
Westmorland, Wigram, Woolston, Yaldhurst


 Delivery areas


Lincoln and Rolleston (township only), Tai Tapu



Returns and Refunds


Circumstances beyond our control

If on the rare occasion we are unable to complete our
obligation due to adverse weather conditions (snow, flooding or high winds), we
may not be able to deliver orders on time. We cannot accept responsibility for
late deliveries because this is out of our control, and consequently we are
unable to refund or offer re-delivery of orders due to adverse weather

Force Majeure

Flowers in a box will not be liable  for completing our obligations if the delay
or failure occurs due to any of the following -  Acts of God, including, but not necessarily
limited to, lightning, earthquakes, adverse weather of greater duration or
intensity than normally expected for the job area and time of year, fires,
explosions, floods, other natural catastrophes, sabotage, utility outages,
terrorist acts, acts of a public enemy, acts of government or regulatory
agencies, wars, blockades, embargoes, insurrections, riots or civil

Customer Personal Information

We rely on you to provide us with accurate personal
information, this is to ensure we can effectively communicate with you the
customer, and gift recipients. For this reason, we require you full name,
address, email and contact phone number.

We value your privacy and your personal information will not
be disclosed to outside parties without your permission.

It is your (the customer’s) responsibility to keep your
personal information up to date and accurate and notify us at flowers in a box
of any changes to your personal information.

Please refer to our privacy policy for more information.


We reserve the right to change and amend the Terms and
Conditions from time to time,  and will
post any updates and changes on our website.